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Quick threads give moderators a /create_thread slash command that creates (or reuses) a private thread for a chosen user and posts a pre-configured template message into it. Open Dashboard → Quick Threads.
How this message is delivered. It posts through a bot-owned webhook. With no custom identity set it uses the bot’s own name and avatar, so it looks exactly like a normal bot message. Enabling Custom identity simply overrides that name and avatar (the custom name is capped at 80 characters — Discord’s webhook limit). This works in both Message and Embed mode. The bot needs Manage Webhooks in the target channel; without it the message is posted normally instead, so nothing is ever lost.

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How it works

When a moderator runs /create_thread @user [template]:
  1. The bot looks for an existing private thread for that user in the command channel. If one exists, it reuses it (unarchiving if needed). Otherwise it creates a new private thread.
  2. The bot greets the user and posts the selected template’s contents.
  3. If no template is chosen, the bot only creates/reuses the thread and sends the greeting.
Running the command again for the same user always lands in the same thread, so follow-ups stay together instead of creating duplicates.

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Settings

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toggle
Master switch. If off, /create_thread is disabled.
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message bodies
Up to 10 template slots. Click a slot to expand and edit it. Empty slots are hidden from the /create_thread template picker at runtime.
Template slot labels are fixed by Discord. The /create_thread command always shows them as Template 1 through Template 10 — Discord does not allow renaming slash-command choices once the command is registered. Note down which template lives in which slot (for example, “Slot 3 = best-voter reward”).

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Editing templates

  1. Click a template slot to expand it.
  2. Compose the message in the full WYSIWYG editor. It starts as a plain message (embed off); flip the Embed toggle to build a rich embed instead. Discord markdown, mentions, and placeholders are supported, with a toolbar for Variables, Markdown, Emoji, Timestamp, Preview, Restore default (clears the slot), and Clear.
  3. Each slot shows a SET / EMPTY badge that updates live as you edit.
  4. Click Save Templates at the bottom of the card.
Use Expand all to open every slot at once — useful when reviewing what’s configured.

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Custom identity (Premium)

Each template can post under a custom name and avatar instead of the bot’s own — turn on Custom identity in the editor header, type the name, and click the avatar circle to pick an image (image library, URL, or the bot avatar). The message is delivered through a webhook on the thread’s parent channel, so the bot needs the Manage Webhooks permission there; without it, the template falls back to posting as the bot. This option is Premium-only, per template. If the server later downgrades, the saved identity stays on the template but the bot posts under its own identity again until the tier is restored.

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Typical uses

  • First-time outreach: new member, suspicious activity, welcome-back after ban appeal.
  • Re-opening past conversations: follow-ups on previous warnings or report threads.
  • Announcing rewards: best-voter prize distribution, competition winner congratulations.